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Privacy and Security

This Privacy Policy was last updated on September 3, 2015.

Your privacy is important to us. By participating in the Council of Better Business Bureau's BBB EU Safe Harbor Program, we have made a commitment to meet the programs' strict requirements regarding how we treat your information and have it verified by the Safe Harbor Program. Further information about this program is available at http://www.bbb.org/us/european-dispute-resolution.

Security:
The security of your personal information is very important to us. In an effort to protect your personal information, we use Secure Sockets Layer (SSL) technology with 128 bit encryption. If your browser supports SSL (most current browsers do), it will automatically encrypt the information you provide to us on the secure pages on our site, before sending it over the Internet.

Cookies:
When you visit our site, we will ask your browser to place a permanent "cookie" (a very small text file) on your computer. If your browser is configured to accept cookies, it will accept the cookie and place it on your computer's hard drive. We collect this information to analyze where our customers are coming from and how often they visit our site. We also collect certain technical information from your computer, like your IP address and the address of a referring web site, if any. This information will allow us to enhance our site to our customer's preferences. This information is used only for the benefit of Mallbox and you, our customer.
You can visit our site without cookies if you choose to do so. However, please be aware that some features of the site may not function properly or may be slower if you refuse cookies. To visit our site without cookies, you can configure your browser to reject all cookies or to notify you when a cookie is set. Check the browsers help menu to learn how to change your cookie preferences.

Registration:
In order to identify who you are, we suggest that you register and log-in when you visit our site. This allows us to provide you with your "Order Status" and other information that is uniquely yours.

What information is collected:
When you choose to place an order with us, you are invited to log in (optional), so that we can identify who you are. As a newcomer, it will be suggested that you register for future identification. The registration page asks you to enter your name, a user ID, a password, and your e-mail address. You can update this information at any time by clicking on the "my account" link at the top of every page and selecting "update account information."

Links:
Our site contains links to manufacturers, and other related sites for your benefit. Mallbox is not responsible for the privacy practices, security, or content of such web sites. If you click on one of these links, you will be redirected to their web site and, in doing so, you may provide information directly to them. Therefore, you should refer to their privacy policies to understand how they handle your information and what choices you have.

Use of Information:
We may use your information in a number of ways, including the following:

  • In order to serve you better, we may combine the information you provide us online, in our superstore and through our catalogues. We use that information to improve your overall shopping experience.
  • To improve the content on our Web site. For example, we may use cookies to find out which parts of our site or our products are visited most often.
  • To enhance your online shopping experience.
  • For marketing and promotional purposes.

Mail & SPAM Issues:
You may request to receive the Mallbox catalogue, brochure periodically by mail or e-mail notification of specials that may be of interest to you. Mallbox will never SPAM or send unsolicited materials based on information collected at our site. Registrants may opt out of receiving materials from us at any time by contacting us with such request. Please contact us via e-mail, by telephone Include your name, address, and other information as it appears on the mailing label, and indicate "Do not mail".

Our Commitment to Children's Privacy:
We never collect or maintain information at our website from those we actually know are under 13, nor is any part of our website structured to attract anyone under 13.

BBBOnLine U.S./E.U. Safe Harbor Dispute Resolution Program:
In compliance with the US-EU and US-Swiss Safe Harbor Principles, Wireless Efficiency commits to resolve complaints about your privacy and our collection or use of your personal information. European Union or Swiss citizens with inquiries or complaints regarding this privacy policy should contact us using one of the following methods:

  • Send an e-mail to info@wirelessefficiency.com
  • Call our Customer Care line at 00-1-855-888-9118
  • Write us at Wireless Efficiency, 8300 Sheridan blvd. Apt. # 23L, Westminster, CO. 80003

Wireless Efficiency has further committed to refer unresolved privacy complaints under the US-EU and US-Swiss Safe Harbor principles to an independent dispute resolution mechanism, the BBB EU SAFE HARBOR, operated by the Council of Better Business Bureaus. If you do not receive timely acknowledgement of your complaint, or if your complaint is not satisfactorily addressed by Wireless Efficiency, please visit the BBB EU SAFE HARBOR web site at www.bbb.org/us/safe-harbor-complaints for more information and to file a complaint.

Wireless Efficiency complies with the US-EU Safe Harbor Framework and US-Swiss Safe Harbor Framework as set forth by the US Department of Commerce regarding the collection, use, and retention of personal information from European Union member countries and Switzerland. Wireless Efficiency has certified that it adheres to the Safe Harbor Privacy Principles of notice, choice, onward transfer, security, data integrity, access, and enforcement. To learn more about the Safe Harbor program, and to view our certification page, please visit http://www.export.gov/safeharbor/